1x apps —
Privacy Policy

1x apps is a trusted online gaming platform for Bangladeshi players. This Privacy Policy explains how 1x apps collects, uses, stores, and protects your personal information.

This policy applies to the https://1xapps.net website and all associated apps and services. By creating an account or using our services on 1x apps, you automatically agree to this Privacy Policy.

• Applicable To: Anyone who has registered with or is using the services of 1x apps.
• Data Controller: 1x apps is the data controller of your information under this policy.
• Language: Although this policy is written in Bengali, the original English version shall take precedence.
• Age Restriction: This platform is intended for individuals aged 18 and above only.

We take your privacy seriously and comply with the latest technology and regulations to protect your data. The 1x apps Privacy Policy is updated regularly, and you will be notified of any changes in a timely manner.

1x apps collects various types of information. The purpose of this collection is to deliver the best possible service and to ensure platform security.

• Identity Information: Full name, date of birth, nationality, gender.
• Contact Information: Email address, mobile number, and residential address.
• Identity Verification Documents: National ID card, passport, or driving licence (for KYC verification).
• Payment Information: bKash/Nagad/Rocket number and bank account details.
• Usage Information: Gaming history, transaction records, login timestamps, and IP addresses.
• Device Information: Device type, operating system, and browser information.
• Cookie Data: Cookies are collected to enhance your browsing experience on the website.

We only collect information that is necessary to provide our services and ensure security. No unnecessary data is collected, and what is collected is never used beyond its stated purpose.

1x apps uses your information for specific, legitimate purposes. Below is a detailed breakdown of what data is collected and how it is used.

• Account Management: To verify registration, secure login, and protect your account.
• Service Delivery: To provide gaming services, process payments, and deliver customer support.
• KYC Verification: To fulfill legal obligations and prevent money laundering.
• Promotions: To send personalized offers and bonuses (you may opt out at any time).
• Security: To detect and prevent fraud and to maintain platform security.
• Legal Obligations: To meet the requirements of regulatory authorities.
• Service Improvement: To analyze user experience and improve the platform.

1x apps uses industry-leading technology and practices to protect your data. Our dedicated data security team works 24/7 to keep your information safe at all times.

• Encryption: All data transfers are protected with TLS/SSL 256-bit encryption.
• Firewall: Servers are protected by multi-layer firewalls.
• Access Control: Only authorised personnel have access to your information.
• Data Backup: Regular backups are taken and stored in separate locations.
• Retention Period: After account closure, data is retained for up to 5 years as required by law.
• Regular Audits: Third-party security experts conduct regular reviews of our systems.

Please note, however, that no system can guarantee 100% security over the internet. You also play a role in keeping your account safe — use a strong password and never share your login details with anyone.

1x apps never sells your personal data. However, certain information may be shared with third parties in the limited circumstances outlined below.

• Payment Processor: Payment gateways such as bKash, Nagad, and Rocket to process transactions.
• KYC Service: Approved verification service providers for identity checks.
• Legal Authorities: To comply with court orders or government directives.
• Technology Partners: Authorized technology service providers that support the operation of the platform.
• Auditor: Independent auditors verify our security and compliance standards.

1x apps uses cookies and similar technologies to enhance your experience on the website. Cookies are small data files stored in your browser.

• Essential Cookies: For login sessions and security — these cannot be disabled.
• Performance Cookies: Used to analyze site speed and performance.
• Functional Cookies: To remember your preferences and language settings.
• Analytics Cookies: To analyze user behavior and improve our services.

As a 1x apps user, you have several important rights over your personal data. We fully respect and uphold each of these rights.

1x apps strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.

• Age verification is carried out at the time of registration.
• Any account found to belong to a minor will be closed immediately.
• If a parent or guardian suspects their child is using this platform, please contact us immediately.

1x apps may update this Privacy Policy from time to time. If changes are made, we will notify you through the following channels.

• A notice will be published on the website homepage.
• You will be notified of any updates via your registered email.
• For significant changes, confirmation may be requested at the time of login.

Continued use of 1x apps after any changes will be considered acceptance of the updated policy. We recommend reviewing this page regularly.

If you have any questions, concerns, or complaints regarding this Privacy Policy, please get in touch with us. Our dedicated privacy team is ready to address all your queries.

• Email: support@1xapps.net
• Support Hours: 7 days a week, 24 hours a day.
• Response Time: Typically within 24–48 hours.